Calibrating and keeping your Bacharach instruments maintained is very important. Even more important is to have your instrument ready to use when you need it. We understand it’s a valuable instrument in your toolbox and an essential part of your business.
Our standard turn-around service time is 4-5 working days after receipt of your instrument. When you require expedited service, we will repair/calibrate and return your instrument within 24 hours upon receipt. Simply complete the Service Request Form, select the 24 Hour Service dropdown option, include payment information, enter a pre-approved amount, and submit your request.
- The 24 Hour Priority Service will assure that you will have your instrument when you need it
- A simple and easy to use Service Request Form is available on our website
- Standard service costs can be found from the service request form
- Pre-approvals accelerate the return process to avoid any delays in returning your instrument
We appreciate you as a valuable Bacharach customer and we look forward to providing expert service and calibration for your instruments that make HVAC-R safer, cleaner, and more energy-efficient.
 24 Hour Priority Service is only available for items listed in the Service Pricing Guide. Orders MUST be pre-approved with a PO or a valid credit card, include the RMA paperwork and “PRIORITY” & “RMA#” included on the outside of the package. RMA’s received without this information will cause delays in processing your order. 24 hrs begins when RMA is received at our facility and is based on regular business hours. Return shipping charges will be added to the invoice unless directed to ship collect or bill to a 3rd party account. In most cases, the actual repair charges will be less than the “Not to Exceed” cost. We will contact you if the service cost exceeds the pre-approved amount. AQMT testing is not available for Priority Service.