
Calibration / Repair Services
For product for service and support, please complete our service request form.

Sensor Exchange Program
Sign up for our Sensor Exchange Program and eliminate downtime of your equipment.

Warranty Registration
Register your product with Bacharach’s warranty department through a simple form.

Frequently Asked Questions
Find answers to commonly asked technical, product, and customer service related questions.

Technical Library
View our full archive of manuals, brochures, firmware, software, datasheets, SDS, and other downloads.
MSA Bacharach Technical Support Teams
Bacharach has a very experienced technical support staff. Each staff member is trained extensively on our entire product portfolio, ensuring that they’re able to assist with any issue. If your instrument is able to be fixed, they can tell you how. If your instrument needs servicing, they will provide the best option for the shortest turnaround time and lowest price. If you need a whole new instrument, they can assist in your decision on which instrument will best fit your needs.
Gas Detection
US Support
MSA Bacharach
Pittsburgh, PA
(800) 736-4666
Bacharach.help@MSAsafety.com
Canadian Support
MSA Bacharach
Richmond Hill, Ontario
(800) 328-5217
BachCan.support@MSAsafety.com
European Support
MSA Bacharach
Dublin, Ireland
+353 1 284 6388
Bacharach-SupportEU@MSAsafety.com
Parasense Platform
US Support
MSA Bacharach
Stanardsville, VA
+1 (540) 948-9919
Bacharach-ConnectedSolutions@MSAsafety.com
European Support
MSA Bacharach
Dublin, Ireland
+353 1 284 6388
Bacharach-ConnectedSolutionsEU@MSAsafety.com
Automotive & Gas Analysis
US Support
MSA Bacharach
Exton, PA
+1 (610) 524-8800
Neutronics-info@MSAsafety.com