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Contact MSA

General Inquiries

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Monday-Friday
8AM to 5PM Eastern

U.S./Canada Customer Service
Product Sales & Support

Industrial

Including:

  • Air-Purifying Respirators
  • Supplied Air Respirators
  • Portable Gas Detection
  • Head, Eye, Face, & Hearing Protection
  • Fall Protection Equipment
  • Mining Equipment
1-800-672-2222 us.cs@msasafety.com canada.cs@msasafety.com

Orders:

US - placeorder@msasafety.com CA - caorders@msasafety.com
Fire Service

Including:

  • Supplied Air Respirators (NFPA)
  • Thermal Imaging Cameras
  • Head Protection/Fire Helmets
  • Portable Gas Detection
1-877-MSA-FIRE (1-877-672-3473) fire.cs@msasafety.com

Orders:

fireorder@msasafety.com
Fire Service/Globe Products

Including:

  • Turnout Gear
  • Fire Boots
  • Hoods
800-232-8323 globe.customerservice@msasafety.com

Orders:

globeorders@msasafety.com

After Hours Emergency Contact

MSA US Export

SMC & FieldServer

MSA Bacharach

Latchways

Latchways PLC
+44 (0)1380 732700 info@latchways.com

U.S. Product Repair Services

Repair Status
  • Fall Protection Equipment
1-800-672-2222
Repair Status
  • Portable Gas Detection
  • Fixed Gas & Flame Detection
  • SCBA
  • ICM
  • Thermal Imaging Cameras
1-800-672-4678, option 2
Fixed Gas & Flame Detection
1-800-672-4678
Industrial Safety Repair
  • Air-Purifying Respirators
  • Supplied Air Respirators
  • Portable Gas Detection
  • Head, Eye, Face, & Hearing Protection
  • Fall Protection Equipment
  • Mining Equipment
1-800-672-2222
General Monitors
1-949-581-4464

Canada Product Repair Services

Scheduled Software Support

Please call 1-800-672-2222 to speak with a Product Software Support Technician and use the following options as directed.

ZOHO Assist
LogMeIn Rescue

Visit LogMeIn123.com and follow the prompts on the screen.